Effective Date: 10^th August 2024

At Saarthi Media, we are committed to delivering your orders efficiently and securely within Canada. Please review our Shipping Policy to understand the terms and conditions that apply to shipping your purchase, including the Saregama Carvaan.

1. Shipping Locations

We only sell and ship our products within Canada. Orders placed for delivery outside of Canada will not be processed. If you are located outside of Canada and are interested in our products, please contact us directly for more information.

2. Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase.

3. Shipping Times

• Processing Time: Orders are typically processed within 2-4 business days after payment is confirmed.
• Shipping Time: Shipping times vary depending on your location within Canada and the shipping method selected. Estimated delivery times will be provided during checkout.
• Delays: Please note that delivery times are estimates and not guaranteed. Factors such as weather, holidays, and carrier delays may affect the delivery of your order.

4. Product Availability

All shipping is subject to product availability. While we strive to keep our inventory up to date, there may be instances where a product is temporarily out of stock. If an item you have ordered is not in stock:

• Notification: We will notify you as soon as possible with an estimated restock date.
• Reasonable Delay: In such cases, shipping will be delayed until the product is back in stock. We will keep you informed of any updates regarding the availability of your order.
• Options: If the delay is significant, you may choose to wait for the product to become available or cancel your order for a full refund.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery through the carrier’s website.

6. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. Saarthi Media is not responsible for orders shipped to incorrect addresses provided by the customer. Any additional charges incurred for rerouting or reshipping due to an incorrect address will be the customer’s responsibility.

7. Risk of Loss

All items purchased from Saarthi Media are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for lost or stolen packages after they have been delivered to the designated address.

8. International Shipping

We do not offer international shipping at this time. Our products are only available for sale and shipment within Canada.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Saarthi Media Inc.
Email: info@saarthi.ca
Phone: 647-276-1111